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Support Services
Our innovative philosophy reaches beyond our product lines and into the way we promise you effective, quality service. We’ll reach out over whatever channel is most convenient to you, always providing you with information that is timely, accurate, and easy to find.
Online resources are right at your fingertips. Our user-friendly e-support site offers you help 24 hours a day, seven days a week, 365 days a year. We like to say that our content-rich site is organic - constantly updated to make sure that you have the timeliest of information.
- Access our knowledge base, user guides and FAQ section
- Links to how-to documentation, user guides, quick references, and white papers
- Discover valuable supplementary resources including curriculum guides and teaching materials
- Learn tips and tricks used successfully at thousands of installations worldwide
Product Update Center
Receive product enhancements and information about upcoming product updates quickly and easily. New records are added to this dynamic site on an ongoing basis.
Online
http://support.plato.com gives you answers when you need them using our knowledge-enabled self-service solution.
Technical E-mail
Receive personalized, quick answers to your email help request at http://support.plato.com/email.
Technical Call Center
We always have and always will offer the human connection. Speak to a PLATO® Technical Service Representative at 800.869.2200 Monday – Friday between 7:00 a.m. and 6:00 p.m. CT.
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