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ERROR: "Internet Explorer encountered problem; needs to close" when running lesson


Article ID 1395
Product PLATO Web Learning Network
Issue When you try to run a lesson, the following message displays: "Internet Explorer has encountered a problem and needs to close. Send report?"
Cause The plug-ins required to run PLATO lessons have not yet been installed
Resolution Fix Shockwave issues

Details

Resolution

For step-by-step instructions and detailed info, visit Adobe's web page:

How to fix almost all Shockwave issues

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