Return to Homepage Support Center

Search   

  

  Login

Knowledge Base Article

Print this page Print this page      Email this page Email this page


What range of IP addresses needs to be open for access to PLE?



Article ID 1532
Product PLATO Learning Environment (PLE)
Issue Instead of opening ports 80 and 443 for all IP addresses, you can opt to open the ports for a specific range of IP addresses. Which range needs to be open?
Resolution Enable ple.platoweb.com and associated IP range, and *.adobe.com, in firewall or router

Details

Resolution

The system requirements document for PLE states which ports need to be open but does not provide specific IP ranges.

 

The required address ranges may change occasionally. Therefore, PLATO Learning recommends that you allow access to the URLs listed below. Most routers and firewalls now accommodate URL configuration and will accept this entry.

 

URL: http://ple.platoweb.com and https://ple.platoweb.com


  • 63.241.29.0 - 63.241.29.254
  • 63.241.95.144 - 63.241.95.159

Also, make sure that workstations can access these sites:

    • *.platoweb.com
    • *.platoweb01.com  
    • *.adobe.com (for installing browser plug-ins needed to run courseware)
    • *.macromedia.com (alternate Adobe domain)
    • *.akamai.com (mirror site for Adobe)

    You can test this by making sure you can navigate to these sites at the workstation:

     

    http://ple.platoweb.com

    http://www.platoweb.com  (needed for access to PLATO Xtras used for running Shockwave lessons)

    http://www.platoweb01.com  (access to Xtras)

    http://www.adobe.com

    http://www.macromedia.com

    http://www.akamai.com

     

    Create an exception or "hole" to allow TCP access to *.akamai.com.   Akamai Technologies hosts mirror sites for installing Adobe plug-ins. The IP address is 72.247.242.187.


    PLE Learn more about PLE! Use our Tutorial video series, Quick Start Guides and Quick Reference Cards to find out more about the features available to you.



    Was this information helpful?        

    Please help us improve by providing more feedback:
    Information is wrong
    Needs more information
    Not what I expected

    For more information about PLATO Learning please visit www.plato.com
    Privacy Policy        Contact Us

    Copyright © 2009 PLATO Learning, Inc. All rights reserved. PLATO®, Straight Curve®, and Academic Systems® are registered trademarks of PLATO Learning, Inc. PLATO Learning is a trademark of PLATO Learning, Inc. PLATO, Inc. is a PLATO Learning, Inc. company.