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List of All Knowledge Base Articles

ID

Description

22 ERROR: "Unable to initialize Pathways database"
34 ERROR: System is busy; please be patient
38 How to finish incomplete test
39 ERROR: "Invalid UserID...(DBSQL 6121) Click here to try again"
40 ERROR: "Login Validation failed. Invalid UserID or password (DBSQL 6122)"
41 ERROR: "Login Validation failed. Invalid UserID or password (DBSQL 6122)"
42 ERROR: "Login Validation failed. Invalid UserID or password (DBSQL 6122)"
44 ERROR: "Login Validation failed. Invalid UserID or password (DBSQL 6122)"
45 ERROR: "Invalid UserID...(DBSQL 6121) Click here to try again"
62 How to remove student from eduTest class list without deleting from system
63 ERROR: System is busy; please be patient
64 ERROR: "Macromedia projector has encountered a problem"
65 Published courseware appears in System Management but not in Learning Resource Management
66 Unable to display or print graphs in graph reports
67 ERROR: Macromedia Projector error
68 ERROR: "Cannot create file Q:\PWAY\USERWS.TAB being used by another process"
69 Completion and mastery status not shown on custom activities on learner menu
70 Pathways starts minimized on Windows taskbar
71 ERROR: "System has detected that another user has locked the activity"; you cannot delete activity or view properties
72 How to change IP address of CHPWLN server(s)
73 Pathways startup stops while copying a file into WINPLATO folder
74 ERROR: "Index does not exist: tree order"
75 ERROR: "Index does not exist: tree order"
76 Unable to locate teacher Create-A-Test
77 When was eduTest year-end closeout run?
78 How to find and add an item related to a specific reading passage
79 ERROR: "No Data" message when viewing test to enter results
80 ERROR: "Account is disabled"
81 How to download XML files for custom learning paths
82 ERROR: Cannot authenticate user on eduTest
83 How to add students to The PLATO Network
85 How to find and add an item related to a specific reading passage
86 ERROR: "No Data" message when viewing test to enter results
87 Need to view report for a transferred student
88 Need to view report for a transferred student
89 Students or teachers are unable to use student scoring template
90 XML export option is missing
91 XML export option is missing
92 Fundamental Reading Strategies: stuck at Strategy Alert and can't move forward in lesson
93 Fundamental Reading Strategies: stuck at Strategy Alert and can't move forward in lesson
94 XML export option is missing
95 Fundamental Reading Strategies: stuck at Strategy Alert and can't move forward in lesson
97 ERROR: "8012 code when viewing a school report"
98 ERROR: "8012 code when viewing a school report"
99 A student's class assignment does not show up
100 A student's class assignment does not show up
101 A custom role has no option to end users' sessions (log learners out)
102 A custom role has no option to end users' sessions (log learners out)
103 Whom do you contact to have your access level changed?
104 Blank white box displays when you try to launch iPCD3 lessons
105 Blank white box displays when you try to launch iPCD3 lessons
107 Wrong test assigned to classroom
108 Unable to delete administrative test
109 Schedule is missing; can it be restored?
110 Unable to run Database Repair on Client-Hosted PLATO Web Learning
112 Schedule is missing; can it be restored?
113 CHPWLN login page does not display on any workstations after initial server installation
114 ERROR: "You have exceeded purchased license count for student subscriptions"
115 Learning path installation hangs up on "Assigning IDs to activities"
116 How are classroom reports sorted?
117 How are classroom reports sorted?
118 Unable to locate test items
119 Unable to locate test items
120 How to merge data from different reports
121 How to merge data from different reports
122 Can PLATO Focus be installed and run from the hard drive?
123 ERROR: "Error: Duplicate Lightspan Entity ID"
124 You want to create a multiple-choice question for classroom assessments
125 Workstation hangs or crashes; concern over data loss
127 Workstation hangs or crashes; concern over data loss
128 How to access the Brainpop.com web site through The PLATO Network
129 Can times on student records and reports be adjusted for different time zones?
130 Missing courseware or licenses or question about how many licenses you have
131 Missing courseware or licenses or question about how many licenses you have
132 Missing courseware or licenses or question about how many licenses you have
134 Add Users button does not display
135 How to edit eduTest report categories
137 How to edit eduTest report categories
138 Unable to save progress
139 What test pack is a particular test in?
141 What test pack is a particular test in?
142 "Edit" option is not available
143 Illegal characters display in student activities
144 Unable to find scheduled test
146 Unable to find scheduled test
147 Questions from more than one grade appear in Create-A-Test
148 Questions from more than one grade appear in Create-A-Test
149 How to verify accuracy of user and class data following data upload
150 Student names are not registering with schools
151 What are the tests that display under "Manage Test Series Availability"?
152 What are the tests that display under "Manage Test Series Availability"?
153 ERROR: "It appears as though you are already logged in"
154 ERROR: "It appears as though you are already logged in"
155 ERROR: "Proxy server cannot be located"
156 Students added to wrong class - how to add to correct class?
157 Unable to run courseware installation or upgrade; your server must be at X.X version
159 "Start Current Year Closeout" link appears to be missing when logged in to eduTest as School Admin
160 Can students be moved from one school to another?
161 Unable to locate a district-created test
163 Unable to locate a district-created test
164 ERROR: "Invalid date" when registering students
165 iPCD3 lessons (e.g. Writing Series, Data Skills) don't run; "Click here" screen displays
166 Teacher does not see a scheduled benchmark test; cannot schedule students for it.
168 Teacher does not see a scheduled benchmark test; cannot schedule students for it.
169 How to add a test to a series
170 ERROR: Error 2002: "Access Denied. You are not authorized to access this report."
172 ERROR: Error 2002: "Access Denied. You are not authorized to access this report."
173 ERROR: "Number of columns in next line is not the same as in the first line."
174 Why do new systems have both the new and old Algebra curricula installed?
175 ERROR: "Cannot modify a read-only dataset" when trying to create a report in Pathways
178 Applied Math > Using Linear Measurement Tools: Mastery Test: answers in fractional or decimal form?
179 Which Pathways versions are supported and what is the path to upgrade to the latest version?
180 ERROR: "Invalid file name. (507) affecting p:\pway\bin\crwrpts\rbaseind.rpt."
181 ERROR: "Error in processing - C:\WINDOWS\pway\TAKS\STIU.ini does not exist" when running State Test Import Utility for TAKS 2008 on Pathways
182 Can teachers print Administrative tests?
183 ERROR: "Unknown exception handling request" when trying to run lesson
184 How to add questions related to a specific reading passage to an administrative test
187 ERROR: "No Data" message when school admin searches for student or teacher.
188 ERROR: "You have chosen to associate this group with a school that has already been associated with another group. Please select a different school."
189 ERROR: "You have chosen to associate this group with a school that has already been associated with another group. Please select a different school."
190 How to remove classrooms from the eduTest administrative schedule
191 How to remove classrooms from the eduTest administrative schedule
192 ERROR: "Illegal character" causes import of custom learning path to fail
193 ERROR: "Illegal character" causes import of custom learning path to fail
194 Attendance Reports: What do "True" and "False" mean under "Proper Logout"?
195 Attendance Reports: What do "True" and "False" mean under "Proper Logout"?
196 ERROR: "The system has encountered an error. EDBengineerror: TROperform.save,findkey" when learner tries to sign on
197 Activity Comprehensive Report hangs when a single student is selected
198 ERROR: "Cannot modify a read-only dataset" when trying to add a learner
199 ERROR: "I/O 267 error" upon signon
200 Does batch enrollment overwrite existing user with same signon name?
201 ERROR: "Unable to run filter. Your filter may be too complex. Please simplify your selection and try again."
202 How to edit your home page and remove links from the menu on your home page
203 Course or custom assessment tests do not run in Pathways
204 ERROR: "Error Number: 110 - no activity - Location: LessonItem.getlessoninfo.1 Error value : 0"
205 Unable to delete a custom learning path with an apostrophe in the title
207 Can you run a report on Fastrack grade gain over a date range?
208 Can you run a report on Fastrack grade gain over a date range?
209 Can you run a report on Fastrack grade gain over a date range?
210 WorldView Social Studies mastery test: a map or graph referred to in the question does not appear
211 QuickTime Troubleshooting Tips: What Version Do I Have?, Installation Checker, Plug-Ins
212 ERROR: "Integer overflow" when trying to run Fastrack assessment
213 Custom assessment in PWLN/Pathways doesn't bookmark correctly if learning path has more than 26 modules
214 Custom assessment in PWLN/Pathways doesn't bookmark correctly if learning path has more than 26 modules
215 Custom assessment in PWLN/Pathways doesn't bookmark correctly if learning path has more than 26 modules
217 How to add students to classes
218 How to move student test results from one eduTest classroom to another
220 How to move student test results from one eduTest classroom to another
221 Unable to create another classroom when logged on as a teacher
223 A security alert message displays when logging into The PLATO Network
224 Teachers do not see the "Add A New Classroom" option under "View and Manage Classrooms."
226 ERROR: "No Data" displays when viewing classroom-level reports from admin test schedules
227 How to change the URL of your CHPWLN server(s)
228 Performance data (completion, mastery, time on task, tries) missing for all students
229 Students do not appear on test schedule
231 Students do not appear on test schedule
232 Custom activity to launch URL does not open in the foreground
233 Test results are not available
235 Test results are not available
236 KYVU or KYVAE instructor wants to have a student added to PWLN account.
237 ERROR: "Error in formula . 'DTSToDate ({usertemp.Date2})'" and reports will not run
238 How to access the test summary report
240 How to access the test summary report
241 How to see all students who have not completed test or test series
243 How to see all students who have not completed test or test series
244 What order should the database utilties be run?
245 How to delete a teacher from eduTest
246 Illegal characters display in student activities
248 Illegal characters display in student activities
249 You can not remember your password for Orion logon
250 How can a student finish a test that is incomplete?
251 How can a student finish a test that is incomplete?
252 Administrator cannot see learners in User Management
253 Students are not able to paint in Learning Activities
254 Can students in a group all be deleted at the same time in eduTest?
255 How to change a User ID in eduTest and what happens if I change it
256 Unable to launch lesson in PWLN; "Please wait...Click here when your lesson or test is complete...Popup blocked..."
257 Student test results missing from group score report
258 Playstation game prompts for password
259 Unable to add teachers to classrooms or edit classrooms
261 PCD3 lessons don't launch for one learner; End Task gives error: "WCD3DRIV not responding"
262 Unable to open registry iPCD3
263 No audio in courseware
264 ERROR: "Resource error - Cannot find files for the following resources: [resource name]; details written to RESLIST.ERR"
265 502 bad gateway errors when trying to run Algebra courseware
266 502 bad gateway errors when trying to run Algebra courseware
267 ERROR "Requested URL could not be returned / retrieved"running Algebra 1 and 2 v. 1.0 on Pathways
268 ERROR "Requested URL could not be returned / retrieved"running Algebra 1 and 2 v. 1.0 on Pathways
269 ERROR: "Director Player unable to open dplayer.dcr - Open with write permission by another user" when multiple users run courseware
270 Lessons run very slowly or workstation hangs; End Task gives TB70RTM error
271 ERROR: "Error URL filter configuration Http//localhost: 1046"
272 ERROR: "Error URL filter configuration Http//localhost: 1046"
274 ERROR: "Action canceled. Internet Explorer was unable to link to the Web page you requested" when trying to run Algebra 1 & 2
275 ERROR: "Action canceled. Internet Explorer was unable to link to the Web page you requested" when trying to run Algebra 1 & 2
276 ERROR: "IE could not open HTTP:\\LocalHost:xxxx\." in Algebra
277 ERROR: "IE could not open HTTP:\\LocalHost:xxxx\." in Algebra
278 Which courseware titles are authored in PCD3, Flash, Shockwave, Authorware, etc.?
279 ERROR: "Error 501: File is not a Toolbook file"
280 ERROR: Cannot authenticate user on eduTest
283 Which courseware titles are authored in PCD3, Flash, Shockwave, Authorware, etc.?
284 Which courseware titles are authored in PCD3, Flash, Shockwave, Authorware, etc.?
286 ERROR: "Index out of date: Tree Order" occurs in PCD3 courseware
287 ERROR: "Index is out of date: Child ID" occurs in MPAS courseware
290 Lesson plan does not save all entries or data
291 Unable to access File Cabinet on TPN
292 How to block home access to a user or group after the regular school day
293 How to block home access to a user or group after the regular school day
294 Novell Server is running out of memory
295 Short term and cache memory allocation errors
296 Server abends during backup
297 ERROR: Error 502 copying MATH.CLP, LANG.CLP, or READ.CLP file when running Fastrack Assessment
298 ERROR: "w2k_xxxx.gbm file not found."
299 ERROR: "Dictionary Error - Opened the MW Dictionary with return of 2" in Fundamental / Intermediate Reading Strategies
300 Servers running low on disk space
301 What do I assign after scheduling assessments for K-12 Assessment?
302 What do I assign after scheduling assessments for K-12 Assessment?
303 Trigonometry will not accept answer "r/(2v)"
304 Trigonometry will not accept answer "r/(2v)"
305 ERROR: "Data tier was not detected on this server"
306 ERROR: "IE could not open HTTP:\\LocalHost:1031\. Connection with Server could not be established" in Fastrack Advantage Reading
307 ERROR: "IE could not open HTTP:\\LocalHost:1031\. Connection with Server could not be established" in Fastrack Advantage Reading
308 How do mastery tests work in Intermediate Writing Process and Practice?
309 How do mastery tests work in Intermediate Writing Process and Practice?
310 ERROR: "Cannot run this program due to restrictions on this computer, cw.bat." in Worldview courseware
311 Which files and folders should I back up?
312 How to back up a custom correlation/alignment
313 Algebra 1 & 2 only plot part of the screen on some workstations
314 MSWINSCK.OCX errors occur after installing Algebra
315 How to run the SETPERMS utility to configure Pathways workstations
316 ERROR: "User limit exceeded; Please see your instructor"
317 ERROR: "User limit exceeded; Please see your instructor"
318 Set Filter button is missing from Class Management assignments
319 Biology and Chemistry Series lessons sometimes do not show mastery and completion in PLATO Pathways
320 Where to find and how to use PLATO Pathways error logs?
321 Lesson locks up/freezes while running
322 Lesson locks up/freezes while running
323 ERROR: "iPLATO_22: Server address not specified." when trying to run courseware
324 ERROR: "iPLATO_22: Server address not specified." when trying to run courseware
325 ERROR: "The Web page you are viewing is trying to close the window. Do you want to close this window?"
326 ERROR: "The Web page you are viewing is trying to close the window. Do you want to close this window?"
327 ERROR: "Account has expired or is inactive...(DBSQL 6112)"
329 ERROR: "Account has expired or is inactive...(DBSQL 6112)"
330 ERROR: "Account has expired or is inactive...(DBSQL 6112)"
331 ERROR: "Account has expired or is inactive...(DBSQL 6112)"
332 ERROR: "Account has expired or is inactive...(DBSQL 6112)"
340 ERROR: "The application iPLATO unexpectedly quit." when running courseware on Mac OS X
341 ERROR: "The application iPLATO unexpectedly quit." when running courseware on Mac OS X
342 ERROR: "Error reading Authorware Web Player map file; invalid file version"
343 ERROR: "Error reading Authorware Web Player map file; invalid file version"
344 How to uninstall and reinstall the Authorware Player for Biology & Chemistry
345 How to uninstall and reinstall the Authorware Player for Biology & Chemistry
346 How to upgrade your CHPWLN system or courseware
347 ERROR: "You could not be logged in: Your login credentials are incorrect."
348 ERROR: "You could not be logged in: Your login credentials are incorrect."
349 What rights or permissions are required for Achieve Now?
350 Adventure CD does not load or run
351 Adventure CD does not load or run
352 ERROR: "Student archive damaged; must be rebuilt" when admin signs on
353 ERROR: "Exception EDBEngineError in module WCMILRNR.EXE An error occurred while attempting to initialize the Borland Database Engine (error $210D)"
354 What range of IP addresses needs to be open for access to PWLN?
355 ERROR: "Downloaded file not available...could be due to your security or language settings or because server was unable to retrieve requested file"
356 How to troubleshoot video display issues
357 How to troubleshoot video display issues
358 How to troubleshoot video display issues
359 How to troubleshoot video display issues
360 How to troubleshoot video display issues
362 How to troubleshoot video display issues
363 How to troubleshoot video display issues
364 How to troubleshoot video display issues
365 How to troubleshoot video display issues
366 How to troubleshoot video display issues
367 How to troubleshoot video display issues
368 How to troubleshoot video display issues
369 How to troubleshoot video display issues
370 Applied Math > Using Linear Measurement Tools: Mastery Test: answers in fractional or decimal form?
371 ERROR: "Insufficient memory for this operation" running Pathways
372 ERROR: "The PLATO Web Learning Network plug-in is not installed properly. You may not be able to run courseware."
373 ERROR: "The PLATO Web Learning Network plug-in is not installed properly. You may not be able to run courseware."
374 ERROR: "Math Expeditions requires plug-ins to run."
375 ERROR: "Math Expeditions requires plug-ins to run."
376 ERROR: "The PLATO Web Learning Network plug-in is not installed properly. You may not be able to run courseware."
377 ERROR: "The PLATO Web Learning Network plug-in is not installed properly. You may not be able to run courseware."
378 ERROR: "Math Expeditions requires plug-ins to run."
379 ERROR: "Math Expeditions requires plug-ins to run."
380 ERROR: "Current security settings prohibit ActiveX controls...Page may not display correctly" when logging in
381 ERROR: "Current security settings prohibit ActiveX controls...Page may not display correctly" when logging in
382 ERROR: "Current security settings prohibit ActiveX controls...Page may not display correctly" when logging in
383 Opportunistic locking, slow performance, frequent lock-ups in Pathways networks
384 Opportunistic locking, slow performance, frequent lock-ups in Pathways networks
385 Opportunistic locking, slow performance, frequent lock-ups in Pathways networks
386 How to clear the cache (delete temporary Internet files)
387 How to clear the cache (delete temporary Internet files)
388 How to clear the cache (delete temporary Internet files)
389 How to clear the cache (delete temporary Internet files)
390 How to clear the cache (delete temporary Internet files)
391 How to clear the cache (delete temporary Internet files)
392 How to clear the cache (delete temporary Internet files)
393 How to clear the cache (delete temporary Internet files)
394 How to clear the cache (delete temporary Internet files)
395 How to clear the cache (delete temporary Internet files)
396 How to clear the cache (delete temporary Internet files)
397 How to clear the cache (delete temporary Internet files)
398 How to clear the cache (delete temporary Internet files)
399 How to clear the cache (delete temporary Internet files)
400 How to run utilities for workstation maintenance
401 How to run utilities for workstation maintenance
402 How to run utilities for workstation maintenance
403 How to run utilities for workstation maintenance
404 How to run utilities for workstation maintenance
405 How to run utilities for workstation maintenance
406 How to run utilities for workstation maintenance
407 How to run utilities for workstation maintenance
408 How to run utilities for workstation maintenance
409 How to run utilities for workstation maintenance
410 How to run utilities for workstation maintenance
411 How to transfer your Dell hardware warranty or get Dell hardware serviced or replaced
412 How to transfer your Dell hardware warranty or get Dell hardware serviced or replaced
413 How to transfer your Dell hardware warranty or get Dell hardware serviced or replaced
414 ERROR: "Runtime Error 5 - Invalid procedure call"
415 ERROR: "Could not start print job" when printing PDF (Adobe Reader 6.0)
416 ERROR: "Could not start print job" when printing PDF (Adobe Reader 6.0)
417 ERROR: "Shortcut to network drive does not work"
418 ERROR: "The drive or network connection that the shortcut refers to is unavailable..."
419 ERROR: "Shortcut to network drive does not work"
422 ERROR: "The drive or network connection that the shortcut refers to is unavailable..."
423 ERROR: "The drive or network connection that the shortcut refers to is unavailable..."
424 ERROR: "Runtime Error 5 - Invalid procedure call"
425 ERROR: "Index out of date" when users try to run Pathways
426 ERROR: "Index out of date" when users try to run Pathways
427 ERROR: "Index out of date: index: ID" displays when an administrator tries to sign on
428 ERROR: "Index out of date" when users try to run Pathways
429 ERROR: "Index out of date" when users try to run Pathways
431 ERROR: "Index out of date" when users try to run Pathways
432 ERROR: "Index out of date" when users try to run Pathways
433 ERROR: "Index is out of date: Table C:\WINDOWS\PWAY\DB\ACTIVITY.DB"
434 ERROR: "Index is out of date: Table C:\WINDOWS\PWAY\DB\ACTIVITY.DB"
437 ERROR: "Index is out of date: Table C:\WINDOWS\PWAY\DB\ACTIVITY.DB"
439 ERROR: "Index is out of date: Table C:\WINDOWS\PWAY\DB\ACTIVITY.DB"
440 ERROR: "Index out of date: user ID" displays when a student tries to sign on
441 ERROR: "Index out of date: user ID" displays when a student tries to sign on
442 ERROR: "Index out of date: index: ID" displays when an administrator tries to sign on
443 ERROR: "Index out of date: index: ID" displays when an administrator tries to sign on
444 ERROR: Access violation. The Pathways TROEXCPTN.LOG shows "Index is out of date"
445 ERROR: "Index out of date: index: ID" displays when an administrator tries to sign on
446 ERROR: "Index out of date" occurs in one or more students' PERFORM.DB, EVENT.DB or ATTEND.DB tables
447 ERROR: "Index out of date" occurs before or after consolidating reports in Report Management
448 ERROR: "Access Violation in module WCMIADMN.EXE"
449 ERROR: "Director player error: Script error Do you want to continue?"
450 How to move PLATO Pathways from one server to another
451 How to move student records from one PLATO Pathways system to another
452 What to do/what files to back up before upgrading current server's network operating system
453 Can custom reports be transferred to a new server or system?
454 ERROR: "Directory is controlled by other .NET file"
455 ERROR: "Capability not supported; Directory is controlled by other .NET file"
456 ERROR: "Directory is controlled by other .NET file"
457 ERROR: "Capability not supported; Directory is controlled by other .NET file"
458 What video driver version is installed on my PC?
459 What video driver version is installed on my PC?
460 What video driver version is installed on my PC?
461 How to update your video and sound drivers
462 What video driver version is installed on my PC?
463 What video driver version is installed on my PC?
464 What video driver version is installed on my PC?
465 How to update your video and sound drivers
466 What video driver version is installed on my PC?
467 What video driver version is installed on my PC?
468 What video driver version is installed on my PC?
469 How to update your video and sound drivers
470 What video driver version is installed on my PC?
471 What video driver version is installed on my PC?
472 What video driver version is installed on my PC?
473 How to update your video and sound drivers
474 What video driver version is installed on my PC?
475 What video driver version is installed on my PC?
476 What video driver version is installed on my PC?
477 How to update your video and sound drivers
478 What video driver version is installed on my PC?
479 What video driver version is installed on my PC?
482 What video driver version is installed on my PC?
483 What video driver version is installed on my PC?
484 What video driver version is installed on my PC?
485 How to update your video and sound drivers
486 What video driver version is installed on my PC?
487 What video driver version is installed on my PC?
488 What video driver version is installed on my PC?
489 How to update your video and sound drivers
490 Where can I download the Authorware Player?
491 Where can I find troubleshooting help for Authorware Player?
492 Where can I download the Authorware Player?
493 Where can I find troubleshooting help for Authorware Player?
494 Where can I download the Authorware Player?
495 Where can I find troubleshooting help for Authorware Player?
496 How to install and configure speech recognition in Windows XP
497 How to convert bandwidth units into other equivalent units
498 How to convert bandwidth units into other equivalent units
499 How to convert bandwidth units into other equivalent units
500 How to convert bandwidth units into other equivalent units
501 How to convert bandwidth units into other equivalent units
502 How to convert bandwidth units into other equivalent units
503 How much Internet bandwidth do you need? How to check connection speed and bandwidth
504 How much Internet bandwidth do you need? How to check connection speed and bandwidth
505 How much Internet bandwidth do you need? How to check connection speed and bandwidth
506 How much Internet bandwidth do you need? How to check connection speed and bandwidth
507 How much Internet bandwidth do you need? How to check connection speed and bandwidth
508 How much Internet bandwidth do you need? How to check connection speed and bandwidth
509 How to unlock a student's mastery test (for teacher)
510 How to unlock a student's mastery test (for teacher)
511 How to unlock a student's mastery test (for teacher)
512 Administrator or group coordinator wants to change the default value for a user's number of tries allowed before a lesson is locked
513 Administrator or group coordinator wants to change the default value for a user's number of tries allowed before a lesson is locked
514 How to change student's exemption, mastery, or completion status
515 How to change student's exemption, mastery, or completion status
516 You want to unlock a student's mastery test, but the activity does not appear on "Review Learner Performance"
517 You want to unlock a student's mastery test, but the activity does not appear on "Review Learner Performance"
518 Your mastery test is locked or completion status must be changed (for students)
519 Your mastery test is locked or completion status must be changed (for students)
520 Your mastery test is locked or completion status must be changed (for students)
521 What do the status symbols for exemption, mastery, or completion mean?
522 What do the status symbols for exemption, mastery, or completion mean?
523 How to uninstall and reinstall Flash Player
524 How to uninstall and reinstall Flash Player
525 You have to click twice on some links or buttons before the program will respond
526 Positioning the mouse over an ActiveX control causes a box or frame to appear around the component
527 ERROR: "Click to activate and use this control"
528 You have to click twice on some links or buttons before the program will respond
529 Positioning the mouse over an ActiveX control causes a box or frame to appear around the component
530 ERROR: "Click to activate and use this control"
531 You have to click twice on some links or buttons before the program will respond
532 Positioning the mouse over an ActiveX control causes a box or frame to appear around the component
533 ERROR: "Click to activate and use this control"
534 You have to click twice on some links or buttons before the program will respond
535 Positioning the mouse over an ActiveX control causes a box or frame to appear around the component
536 ERROR: "Click to activate and use this control"
537 You have to click twice on some links or buttons before the program will respond
538 Positioning the mouse over an ActiveX control causes a box or frame to appear around the component
539 ERROR: "Click to activate and use this control"
540 Foundational Mathematics is missing from Learning Resource Tools after installation
541 Foundational Mathematics is missing from Learning Resource Tools after installation
542 ERROR: "iplato22.exe is attempting to access the Internet. What do you want to do?"
543 ERROR: "iplato22.exe is attempting to access the Internet. What do you want to do?"
544 ERROR: "Unable to connect to CTX.PLATOWEBxx.COM" when launching lesson w/ Norton Firewall installed
545 ERROR: "Unable to connect to CTX.PLATOWEBxx.COM" when launching lesson w/ Norton Firewall installed
546 What are guidelines for naming conventions for PLATO names, group names, passwords, and classes
547 Custom learning path lessons grayed out/blacked out and unavailable
548 ERROR: "NVRAM mismatch" with Dell server hardware RAID
549 ERROR: "Error downloading content file. Internal Error: Timeout... Error Loading..."
550 ERROR: "Error downloading content file. Internal Error: Timeout... Error Loading..."
551 ERROR: "Admin Alert: Audit log directory should be archived Admin Alert: error logs should be reviewed"
552 ERROR: "Could not communicate to the network server, error 3. 407 Proxy authentication required. [Abort] [Retry]"
553 ERROR: "Unable to authenticate file."
554 ERROR: "Could not communicate to the network server, error 3. 407 Proxy authentication required. [Abort] [Retry]"
555 ERROR: "Unable to authenticate file."
556 How to create reports
557 How to create reports
558 Green ball changes to yellow, then red after student clicks "Click here" after exiting lesson in PWLN
559 Green ball changes to yellow, then red after student clicks "Click here" after exiting lesson in PWLN
560 Green ball changes to yellow, then red after student clicks "Click here" after exiting lesson in PWLN
561 ERROR: "Click here to continue without waiting for your results to be updated"
562 White screen with the word "Loading..." displays when trying to load Algebra 1 or 2
563 ERROR: "Error obtaining courseware license. Your courseware license limit may be exceeded..."
564 ERROR: "Error obtaining courseware license. Your courseware license limit may be exceeded..."
565 ERROR: "Subscription Limit Reached"
566 ERROR: "Subscription Limit Reached"
567 Why do some custom learning paths give mastery before all activities in it are mastered?
568 Why do some custom learning paths give mastery before all activities in it are mastered?
569 How can I export students from a PWLN or CHPWLN account and import into Pathways?
570 How can I export students from a PWLN or CHPWLN account and import into Pathways?
571 How can I export students from a PWLN or CHPWLN account and import into another PWLN or CHPWLN account?
572 How can I export students from a PWLN or CHPWLN account and import into another PWLN or CHPWLN account?
573 You want a list of the workstation files PWLN needs access to
574 ERROR: "Group does not exist or has been deleted ... (DBSQL 6131)" logging in to PWLN
575 ERROR: "Group does not exist or has been deleted ... (DBSQL 6131)" logging in to PWLN
576 ERROR: "Group does not exist or has been deleted ... (DBSQL 6131)" logging in to PWLN
577 ERROR: "Group does not exist or has been deleted ... (DBSQL 6131)" logging in to PWLN
578 PWLN does not retain your account number when the login page displays
579 PWLN does not retain your account number when the login page displays
580 ERROR: "The PLATO Web Learning Network is unable to process your request. Click here to try again. Details: /change_account.plato 932."
581 Graphic Progress Summary report shows zero or too few modules mastered
582 Graphic Progress Summary report shows zero or too few modules mastered
583 Graphic Progress Summary report shows zero or too few modules mastered
584 Graphic Progress Summary report shows zero or too few modules mastered
585 Graphic Progress Summary report shows zero or too few modules mastered
586 Graphic Progress Summary report shows zero or too few modules mastered
587 Graphic Progress Summary report shows zero or too few modules mastered
588 Graphic Progress Summary report shows zero or too few modules mastered
589 Installation of the PLATO plug-in PWLNINST.EXE fails and the computer locks up
590 Students have to start from beginning of lesson; bookmarks not saved; Version link shows User Data Server error
591 Students have to start from beginning of lesson; bookmarks not saved; Version link shows User Data Server error
592 How to install recently purchased courseware or licenses
593 ERROR: "Problem submitting your information. Some requested information unavailable; 104: Invalid account ID" on PWLN
594 ERROR: "Unable to Display Page, Some of the requested information was unavailable" entering PWLN account number
595 ERROR: "We could not find a server with your account number. Please check the number and try again."
596 ERROR: "Problem submitting your information. Some requested information unavailable; 104: Invalid account ID" on PWLN
597 ERROR: "Unable to Display Page, Some of the requested information was unavailable" entering PWLN account number
598 ERROR: "We could not find a server with your account number. Please check the number and try again."
599 ERROR: "A file which is required for your FASTRACK assessment is missing or corrupt. Path: D:\PATHWAYS\CW\120\2 Filename: ALM6DT1.CD3"
600 ERROR: "A file which is required for your FASTRACK assessment is missing or corrupt. Path: D:\PATHWAYS\CW\120\2 Filename: ALM6DT1.CD3"
601 You are unable to access or run courseware
602 You are unable to access or run courseware
603 You are unable to access or run courseware
604 ERROR: "You cannot be logged in; ...105 error adding new session" when trying to log on to CHPWLN
605 One user cannot run iPCD3 courseware
606 ERROR: "Null remote address"
607 Students do not see their courseware prescription in Fastrack Advantage Reading Comprehension
608 Students do not see their courseware prescription in Fastrack Advantage Reading Comprehension
609 ERROR: "Error - the requested URL could not be retrieved" trying to access login page
610 ERROR: "Connection failed, the system returned (0) success..."
611 ERROR: "Error obtaining courseware license. Your courseware license limit may be exceeded..."
612 ERROR: "Unable to import Custom Learning Path alignment xml. There were some errors from an attempted import"
613 ERROR: "Unable to import Custom Learning Path alignment xml. There were some errors from an attempted import"
614 ERROR: "Service Not Active" when trying to log in
617 How to export user names from PLATO Pathways to batch enroll into PWLN
618 How to export user names from PLATO Pathways to batch enroll into PWLN
619 How to export user names from PLATO Pathways to batch enroll into PWLN
620 How to delete multiple users at a time from a group in PWLN
621 How to delete multiple users at a time from a group in PWLN
622 ERROR: "General Error" or "You did not specify a valid input file" running batch enrollment
623 How to end a user's session (force a user off)
625 How to end a user's session (force a user off)
626 How to end a user's session (force a user off)
628 How to end a user's session (force a user off)
629 When you click "Click here when lesson is complete..." to end the lesson, you are kicked out
630 ERROR: "No IM blocks available for this Account"
631 ERROR: "IMs for this group are used up"
632 How to disable "Newer Version Available" prompt for Shockwave
634 How to opt out of receiving automatic updates for Shockwave
635 How to disable "Newer Version Available" prompt for Shockwave
636 How to opt out of receiving automatic updates for Shockwave
637 ERROR: "Launch Error - Failed To Connect To Data Tier..."
638 ERROR: "Error: Network call to data tier resulted in: Network Error = 4154 Status = Error (OK)"
639 ERROR: "User File Download Error Error Number: 4154 Status: Error UploadWordBank.lst (OK)"
640 Student loses Internet connection and locked out of mastery test; status shows test never started
641 Student loses Internet connection and locked out of mastery test; status shows test never started
642 Student loses Internet connection and locked out of mastery test; status shows test never started
643 Student loses Internet connection and locked out of mastery test; status shows test never started
644 What happens to my custom learning paths after my new Algebra courseware is installed?
645 How to recreate my custom learning paths after installing the new Algebra
646 What happens to my custom learning paths after my new Algebra courseware is installed?
647 How to recreate my custom learning paths after installing the new Algebra
648 When users are batch enrolled, they are all created as learners
649 Client Hosted server displays an "out of disk space" message and the site appears to be down
650 You log in and are given a message that says your plug-ins are not loaded
651 Sudden onset of high utilization when accessing the Internet and using Proxy Server
652 Sudden onset of high utilization when accessing the Internet and using Proxy Server
653 When you try to install a plug-in on Mac OS X, you are prompted for a user name and password
654 ERROR: "Group license has expired or is inactive... (DBSQL 6132)."
655 You want to add active Web links or text formatting to the welcome message on the PWLN signon (login) screen
656 You want to add active Web links or text formatting to the welcome message on the PWLN signon (login) screen
657 ERROR: "Unable to connect, error 6!" when trying to launch or exit from lesson
658 ERROR: "Unable to connect, error 6!" when trying to launch or exit from lesson
659 ERROR: "Unable to connect, error 6!" when trying to launch or exit from lesson
660 ERROR: "Unable to connect, error 6!" when trying to launch or exit from lesson
661 ERROR: "Unable to connect, error 6!" when trying to launch or exit from lesson
662 ERROR: "Unable to connect, error 6!" when trying to launch or exit from lesson
663 ERROR: "Unable to connect, error 6!" when trying to launch or exit from lesson
665 ERROR: "Unable to connect, error 6!" when trying to launch or exit from lesson
666 ERROR: "Unable to connect, error 6!" when trying to launch or exit from lesson
667 ERROR: "PCD3 System Status Error: Unable to open file "C:\WINNT\SYSTEM32\BLM6HT2.""
668 You are not sure how your workstation is configured or what hardware is installed
669 You are not sure how your workstation is configured or what hardware is installed
670 You are not sure how your workstation is configured or what hardware is installed
671 You are not sure how your workstation is configured or what hardware is installed
672 You are not sure how your workstation is configured or what hardware is installed
673 You are not sure how your workstation is configured or what hardware is installed
674 You are not sure how your workstation is configured or what hardware is installed
675 You are not sure how your workstation is configured or what hardware is installed
676 You are not sure how your workstation is configured or what hardware is installed
677 You are not sure how your workstation is configured or what hardware is installed
678 You are not sure how your workstation is configured or what hardware is installed
681 Your web browser is acting differently; unexplained problems begin to occur
689 Your web browser is acting differently; unexplained problems begin to occur
690 Your web browser is acting differently; unexplained problems begin to occur
691 Your web browser is acting differently; unexplained problems begin to occur
692 Your web browser is acting differently; unexplained problems begin to occur
693 Your web browser is acting differently; unexplained problems begin to occur
694 Your web browser is acting differently; unexplained problems begin to occur
695 Your web browser is acting differently; unexplained problems begin to occur
696 Operating system does not play sound or audio in any application
698 Operating system does not play sound or audio in any application
699 Operating system does not play sound or audio in any application
700 Operating system does not play sound or audio in any application
701 Operating system does not play sound or audio in any application
702 Operating system does not play sound or audio in any application
703 Operating system does not play sound or audio in any application
704 Operating system does not play sound or audio in any application
705 Operating system does not play sound or audio in any application
706 Operating system does not play sound or audio in any application
707 Operating system does not play sound or audio in any application
708 Operating system does not play sound or audio in any application
709 Operating system does not play sound or audio in any application
710 Operating system does not play sound or audio in any application
722 Operating system does not play sound or audio in any application
723 Operating system does not play sound or audio in any application
724 Operating system does not play sound or audio in any application
725 Operating system does not play sound or audio in any application
726 Operating system does not play sound or audio in any application
727 Operating system does not play sound or audio in any application
728 Operating system does not play sound or audio in any application
729 Operating system does not play sound or audio in any application
730 Operating system does not play sound or audio in any application
731 Operating system does not play sound or audio in any application
732 Operating system does not play sound or audio in any application
733 Operating system does not play sound or audio in any application
734 Operating system does not play sound or audio in any application
735 Operating system does not play sound or audio in any application
736